Privacy Policy

1. Who We Are

ADL Scaffolding is a professional scaffolding company based on the Isle of Wight, United Kingdom. We operate the website adlscaffolding.co.uk.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ADL Scaffolding is the data controller responsible for your personal data.

If you have any questions about this policy or how we handle your data, please contact us:

2. What Data We Collect

We collect the following personal data when you submit an enquiry through our contact form:

• Your name
• Your email address
• Your phone number
• The message or enquiry you submit

We also collect anonymised analytics data automatically when you browse our website (see section 5 — Google Analytics).

3. Why We Collect Your Data

We use the personal data you submit via the contact form for the following purpose:

• To respond to your enquiry and provide you with a quote or further information about our scaffolding services.

Our lawful basis for processing this data is legitimate interests — specifically, to respond to a direct request for a business quote or information that you have initiated by submitting the contact form.

4. How Long We Keep Your Data

Contact form submissions are retained for a maximum of 30 days from the date of submission, after which they are permanently deleted. We do not store your data beyond what is necessary to respond to your enquiry.

We do not add your contact details to any mailing list, and we will not use your data to contact you for marketing purposes unless you have separately given your consent to do so.

5. Google Analytics

We use Google Analytics to understand how visitors use our website. This service collects anonymised data about your visit, including:

• Pages visited and time spent on each page
• How you arrived at our website (e.g. search engine, direct link)
• Your approximate geographic location (country/region level only)
• Device type and browser

Google Analytics uses cookies to collect this information. The data is anonymised and aggregated — we cannot identify you personally from analytics data. IP addresses are anonymised before being stored by Google.

Google Analytics data is processed by Google LLC under their own privacy policy. For more information, visit policies.google.com/privacy.

Our lawful basis for using Google Analytics is legitimate interests — to understand website performance and improve our online presence.

6. Third-Party Services

Contact form submissions are processed via Web3Forms, a third-party service that securely delivers form data to us by email. Web3Forms does not retain your data beyond what is needed to deliver the submission.

We do not sell, rent, or otherwise share your personal data with any third parties for marketing purposes.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to have inaccurate data corrected
• The right to request deletion of your data
• The right to object to how we process your data
• The right to lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details in section 1. We will respond within 30 days.

If you wish to complain to the ICO, you can do so at ico.org.uk.

8. Cookies

Our website uses cookies solely for Google Analytics purposes (see section 5). We do not use cookies for advertising, remarketing, or tracking across other websites.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised "last updated" date. We encourage you to review this page periodically.